Travel agent CRM pricing, what Tern, Travefy and TravelJoy publish per seat, and where a flat rate AI agent fits
Tern lists $35 a seat billed yearly for one or two advisors and $25 from three, Travefy $39 a month plus $20 a seat, and TravelJoy $32 to $39 a month for Pro. On Tern the third advisor costs one dollar a month. Here is what a solo, a two, a three and an eight-advisor agency pay a year, and the processing fee that can outweigh the subscription.
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Short answer: travel agent CRM pricing is low, and the seat count decides which product is cheapest. On October 24, 2026 Tern listed $49 a seat month to month or $35 a seat billed yearly for one or two advisors, dropping to $25 to $33 a seat from three advisors. Travefy listed Core at $39 a month billed yearly and Premium at $59, with each extra seat $20 or $39. TravelJoy listed Starter at $19 a month for 12 trips a year and Pro at $39 monthly or $32 billed yearly. A solo advisor pays roughly $380 to $470 a year on the base plans. The bigger cost is the research, reminders and commission chasing none of them does for you.
We sell a flat rate AI agent, so we have an interest in how this comes out. Every vendor page below was read on October 24, 2026, and where a vendor does not publish a number we say so instead of guessing. Check them yourself before you sign.
Travel agent CRM pricing on one page
We went to each vendor's own pricing page first. All three are built for travel advisors rather than adapted from a general sales CRM, and all three combine client records with itineraries, proposals and payments. They charge by different units, though, and that changes the answer as an agency grows.
| Product | Published price | Billing and unit | Worth knowing |
|---|---|---|---|
| Tern | 1 to 2 advisors $49 a seat monthly or $35 a seat billed yearly. 3 to 24 advisors $33 monthly, $28 quarterly or $25 yearly a seat | Per seat, price falls with seat count (25 to 99 seats $23 yearly, 100 to 499 seats $22) | One plan with CRM, itineraries, AI tools with included usage, scheduling and card authorization. Agency plans of 3 or more seats add commission reconciliation and supplier payment management, billed centrally |
| Travefy | Core $39 a month, Premium $59 a month, both billed yearly | First seat at the plan price, each extra seat $20 a month on Core or $39 on Premium | Core includes itineraries, proposals, CRM, forms, a website builder, invoicing and commission tracking. Premium adds phone support, onboarding, a custom domain and email hosting. A monthly option exists but its price is not shown on the pricing page |
| TravelJoy | Starter $19 a month. Pro $39 a month or $32 billed yearly. Premium from $79 a month | Per account, team members are an add-on on Pro | Starter caps you at 12 trips a year with no AI, no automations and no team members. Card processing is 5% plus 30 cents on Starter and 3.5% plus 30 cents on Pro. Premium sells extras such as SMS at $49 a month and Zapier at $29 a month as a bundle |
| WorkAgent (an agent, not a travel CRM) | Starter $149 a month, Pro $499, Scale $1,299 | Flat, not per seat. Yearly billing halves it: Starter is $888 a year | Does supplier research, proposal drafts, payment reminders, commission reconciliation and lead follow-up. Does not hold the trip record, build the client-facing itinerary or take payments |
Two things follow from that table. First, the unit decides the winner, and Tern's unit has a quirk worth knowing about. Second, none of the subscription prices includes the work. All three products hold the client, the trip and the money. None of them researches the hotels, writes the third reminder about final payment or works out which cruise line has not paid your commission.
The third advisor on Tern costs one dollar a month
Tern prices one or two advisors at $49 a seat month to month and three or more at $33 a seat. So two advisors pay $98 a month and three advisors pay $99. On yearly billing the step is the same shape: two advisors are $70 a month ($840 a year) and three are $75 ($900 a year), so the third advisor adds $60 for the whole year. The three-seat plan also unlocks commission reconciliation and supplier payment management, which the two-seat plan does not include.
If you are a solo advisor with a part-time partner or an assistant who books occasionally, that is the single most useful pricing fact in this category. Adding a third seat is close to free, and it moves you onto the agency tier.
What a travel agency actually pays per year
Here is the arithmetic on the published yearly prices for four common agency shapes. Tern is shown on yearly billing at its seat tier. Travefy is shown on Core and Premium with every advisor on a seat. TravelJoy is shown on Pro for one advisor only, because its pricing page lists team members as an add-on without a price.
| Agency | Tern (yearly) | Travefy Core (yearly) | Travefy Premium (yearly) | TravelJoy Pro (yearly) | WorkAgent Starter |
|---|---|---|---|---|---|
| Solo advisor | $420 | $468 | $708 | $384 | $888 billed yearly |
| 2 advisors | $840 | $708 | $1,176 | Add-on, not priced | $888 billed yearly |
| 3 advisors | $900 | $948 | $1,644 | Add-on, not priced | $888 billed yearly |
| 8 advisors | $2,400 | $2,148 | $3,984 | Add-on, not priced | $888 billed yearly |
Travefy Core is the cheapest at two advisors and again at eight, Tern wins at three, and TravelJoy Pro is the cheapest solo. The spread between the cheapest and the dearest product for a small agency is a few hundred dollars a year. That is real money, but it is small next to an assistant's hours, which is where most agencies' back-office budget actually goes.
The cost that is not on the pricing page
If you take client payments through the CRM, the processing fee can be larger than the subscription. On TravelJoy Pro, two $5,000 card payments cost $350.60 in processing at 3.5% plus 30 cents, which is close to a full year of Pro at $384. On Starter the same two payments cost $500.60. Bank transfers are cheaper on both plans (1.5% on Pro, 3% on Starter). Tern and Travefy handle payments differently and their pricing pages do not list a rate, so ask before you move deposits through either.
For most advisors the right answer is to collect large deposits by bank transfer or to have the supplier charge the client directly, and to use the CRM's card payments for smaller planning fees. Either way, put the processing rate in the comparison.
Where the hours go after the software is paid for
A ten-day trip runs for months, and most of that time is not advice. It is comparing a dozen hotels the client will never hear about, rewriting the day-two paragraph after the client changes the dates, reminding someone for the third time that final payment is due, and checking a stack of supplier statements to find out which commission is late. Wave season stacks all of it into January and February.
Travel CRMs give you a place to log that work and, on the higher plans, automations to remind you it is due. They do not do it. That is the gap a flat rate agent fills. Briefed on your open trips, it researches suppliers against each brief and lays out the shortlist with cancellation terms, drafts proposal text in your voice for you to paste into the itinerary builder, sends deposit and final-payment reminders on the supplier's dates, checks passports against return dates, and reconciles the commission you expected against what each supplier paid. Every message is drafted for your approval. The full job list is on our page about AI for travel agents.
Many inquiries also arrive after hours through your website. If you want a chatbot on your website that answers trip questions and captures the lead at night, a dedicated widget does that well; the agent's job is the follow-up and research once the lead is in your inbox.
What the commission math says about back-office time
Most advisors are paid a commission by the supplier, often around 10% to 15% depending on the supplier and your host agency split, and much of it is paid after the client travels. That makes the value of back-office time easy to see.
- At a 10% commission, $888 a year (WorkAgent Starter on yearly billing) is the commission on $8,880 of travel. Month to month, $1,788 is the commission on $17,880.
- An assistant at $25 an hour working ten hours a week on research, reminders and commission checks costs about $1,080 a month, more than WorkAgent Starter costs for a full year on yearly billing.
- One supplier commission that was never paid and gets claimed because it showed up on a reconciliation list can cover the agent for months.
So the honest comparison is not travel CRM against an agent. You need the CRM, and at these prices you should keep it. The comparison is the agent against the hours you or an assistant spend researching and chasing.
Which travel agent CRM is best for a small agency
- Solo advisor on a tight budget: TravelJoy Pro at $384 a year is the lowest published price with automations. Starter at $19 a month only works if you book fewer than 12 trips a year.
- Solo advisor who expects to add people: Tern at $420 a year, because the step to three seats is almost free and brings commission reconciliation.
- Two to eight advisors who want one shared brand and website: Travefy Core, with extra seats at $20 a month, is the cheapest at two and at eight advisors.
- Your problem is the research, the payment chasing and the missing commissions rather than the record: keep whichever CRM you have and add an agent for those hours.
Before you pick, ask each vendor three things their pricing pages do not settle: what card and bank processing costs, whether a part-time assistant needs a full paid seat, and how you export your clients and trips if you leave.
Questions about travel agent CRM cost
How much does a travel agent CRM cost?
On the vendors' own pages in October 2026, Tern is $49 a seat monthly or $35 billed yearly for one or two advisors and $25 to $33 a seat from three, Travefy is $39 or $59 a month billed yearly plus $20 or $39 per extra seat, and TravelJoy is $19 to $39 a month. A solo advisor typically pays $380 to $710 a year.
What is the best CRM for travel agents?
It depends on your headcount and how you take payments. On published prices TravelJoy Pro is cheapest for a solo advisor, Tern is cheapest at three advisors and includes commission reconciliation from that size, and Travefy Core is cheapest at two and at eight advisors. All three are built for travel, which matters more than any general sales CRM feature list.
Is there a travel agent CRM with commission tracking?
Yes. Travefy lists invoicing and commission tracking on Core, and Tern includes commission reconciliation and supplier payment management on agency plans of three or more seats. Tracking tells you what is due. It does not chase the supplier, which is the step an agent takes on by comparing expected commissions against supplier payments and drafting the claim.
Can an AI agent replace a travel agent CRM?
No, and it should not. The CRM is the system of record for clients, trips, itineraries and payments. An AI agent works next to it: it researches suppliers, drafts proposals and reminders, and reconciles commissions from what the CRM and your suppliers export. Most agencies that add an agent keep their CRM.
If you are weighing the agent against a person rather than software, our virtual assistant cost page lays out managed assistant rates next to the agent, and the WorkAgent pricing page has every plan on monthly and yearly billing.